Case Studies

With the ever-increasing infrastructure at FullFibre, and exponential rise in personnel, both internal and external contractors, the business needed a robust and sophisticated, yet simple-to-use access management solution.

We recommended the iLOQ S50 battery-free and keyless mobile access management solution to secure FullFibre’s cabinets. iLOQ’s solution was the only one tested that didn’t need a key or an internal/external power source. Locks are opened using the induction of an NFC-compatible smartphone. Access rights sent to iLOQ’s app running on the technicians’ smartphones, can be updated remotely and in real time and immediately cancelled to ensure only the right people have access to the right sites at the right times.

“iLOQ has given FullFibre total control and full visibility of access into our critical infrastructure via their innovative digital locks. This enables us to see which employees and contractors have unlocked and locked cabinets, and when and where they have done so. The reassurance this gives us, about the security of our assets, is second to none. Working with Systems in Technology has allowed a smooth integration into our business with their fantastic support and guidance while deploying iLOQ on our cabinets,” Oli Bell, Senior Network Engineer, FullFibre.

 

“Systems in Technology have been a joy to deal with, Kev and the team have gone above and beyond to support the introduction of the iLOQ into the Airband ecosystem. After successfully completing field trials on our cabinets, we can now confidently roll out the iLOQ across our network in the knowledge that not only is the solution solid, but the support is second to none.”Dave Moore, Technical Authority, Airband.

County Broadband, a leading provider of rural broadband across the UK, needed a secure and efficient way to control access to their roadside cabinets. With rapid network expansion, they faced increasing demands for scalable, flexible security. We provided County Broadband with iLOQ’s innovative, battery-free digital lock system for these cabinets. Our solution offers centralised, cloud-based access management, allowing them to control permissions remotely and eliminate the need for physical keys.

Engineers now access cabinets using secure digital credentials via their smartphones, which has streamlined operations, improved efficiency, and reduced maintenance needs. The iLOQ system has scaled effortlessly with County Broadband’s expanding network, ensuring robust, consistent security across all new cabinets. We continue to support County Broadband’s growth with reliable, advanced security solutions tailored to their infrastructure needs.

Giganet and Jurassic Fibre, both providers of broadband infrastructure in the UK, previously operated separate networks secured with our iLOQ digital lock solutions. As these two companies merged under All Points Fibre, they faced the challenge of integrating their access control systems across an expanding network of critical roadside cabinets and infrastructure.

We provided a tailored iLOQ solution to support the secure, unified access control All Points Fibre required. Leveraging iLOQ’s battery-free digital lock technology and centralised, cloud-based access management, we facilitated a smooth integration of the access control systems from Giganet and Jurassic Fibre. Our solution now allows All Points Fibre to manage permissions across all sites from a single platform, maintaining seamless security as they continue to grow. This successful integration highlights our commitment to providing adaptable, reliable security solutions in an ever-changing industry.

Working closely with our partner CHH, we provided Connexin with the iLOQ solution to address their need for secure and efficient access control for their roadside cabinets, which house critical network equipment. Together with CHH, we implemented the iLOQ digital lock system, ensuring robust security for Connexin’s infrastructure.

Following the successful deployment at their roadside cabinets, Connexin expanded the use of iLOQ to secure their office estate, allowing staff to access offices and key areas securely using their mobile phones—eliminating the need for physical keys. Managed through a centralized, cloud-based platform, the system enables Connexin’s team to remotely manage access permissions for both their roadside cabinets and office estate, providing a comprehensive audit trail of their entire infrastructure. By adopting iLOQ, Connexin has improved operational efficiency, reduced maintenance costs, and enhanced security across their network. We continue to support Connexin’s growing infrastructure, alongside CHH, with innovative and reliable security solutions tailored to their evolving needs.

Case Studies

CMS Cost Savings Study

The ISP's identity remains confidential for this case study.

Period – November 2023 to January 2024

The ISP requested a NOC report on how the CMS could improve efficiency in identifying and resolving service issues. Inclusive Including costings: 195 Outages by Service Type – 58: Fibre FTTP, 9: Fibre FWA, 125: Wireless, 2: Third Party, 1: Unknown.

Power Outages: 57 outages related to power. 28 of these involved engineer activity which could have been resolved remotely via CMS. 28 x £250 =£7000. 5 could have been resolved quicker with remote testing via CMS.

Weather Outages: 9 outages related to weather. All 9 could have been confirmed quicker via CMS alerting, which would have improved customer communication.

Signal Strength Outages: 5 outages related to signal strength. 3 of these restored without intervention – remote testing via CMS could have provided more insight into the cause.

Fibre Hardware Damage: 60 outages related to fibre/cable/infrastructure damage. Average time to fix = approx. 2.5 days: £625. Remote testing via CMS could have located the fault and determined equipment/resource required to fix, resolving these issues much quicker.

Pinpointing issues before an engineer visit can eliminate the need for follow-up visits to retrieve replacement parts or testing equipment. Each visit costs approximately £250 on average, considering travel time and half a day’s work. Additionally, resolving issues more efficiently reduces customer downtime, which helps minimise customer churn.

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